> For the complete documentation index, see [llms.txt](https://docs.sprouts.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprouts.ai/account-intelligence/feature-area-within-account-intelligence./opportunities-crm-sourced.md).

# Opportunities (CRM-Sourced)

The **Opportunities tab** displays real sales deals pulled from your connected CRM — Salesforce or MS Dynamics. This tab is only visible when a CRM connector is configured, and it is available in Basic State (Deep Intelligence is not required).

{% hint style="info" %}
Opportunities are real CRM deals. They are different from **Whitespaces**, which are AI-identified potential opportunities. See Key Concepts & Terminology for the distinction.
{% endhint %}

#### The Opportunities list

At the top of the tab, a dynamic count shows total opportunities for this account (e.g. *"3 opportunities"*).

**Filter options:**

* **Closed** — All / Yes / No
* **Won** — All / Yes / No
* **Stage** — All Stages / specific pipeline stages

Each opportunity card shows:

* Name
* Stage badge (e.g. "Qualification", "Closed Won")
* Close Date
* Contact Count
* ARR (deal value)
* Owner

#### Opportunity Detail view

Clicking an opportunity card opens the Opportunity Detail view, which has two tabs:

**Overview tab**

* All CRM fields with non-null values — both standard and custom fields are displayed automatically
* AI-generated insights about this opportunity
* Recent email activity associated with the opportunity

{% hint style="info" %}
In v1.1, all populated CRM fields are shown automatically. User-configurable field mapping (to show only selected fields) is planned for a future release.
{% endhint %}

**Contact Map tab**

* A canvas-based visual of all contacts associated with this opportunity, sourced from your CRM's opportunity-contact associations
* Click any contact to open the Contact Side Drawer

Use *"← Back to opportunities"* to return to the full list.

#### Relationship to Whitespaces

There is currently no cross-reference between CRM Opportunities and AI-generated Whitespaces. The ability to transition a Whitespace into a CRM Opportunity is planned for a future release.

Still have questions? Reach out at <support@sprouts.ai>


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