> For the complete documentation index, see [llms.txt](https://docs.sprouts.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprouts.ai/account-intelligence/feature-area-within-account-intelligence./contact-enrichment.md).

# Contact Enrichment

**Contact Enrichment** lets you retrieve a contact's email address and phone number on demand — directly from within AccountOS, without leaving the page.

Enrichment is available in **Basic State** — Deep Intelligence is not required.

#### Where enrichment is available

The enrichment action appears in the **Contact Side Drawer**, which is accessible from every section that shows contact cards:

* Org Chart
* Whitespaces — Buyer Committee
* Opportunities — Contact Map
* Relationship Network

#### How to enrich a contact

1. Click any contact card to open the Contact Side Drawer
2. In the **Overview tab**, find the Email and Phone fields
3. Click the **Enrich** button next to either field
4. AccountOS runs the enrichment waterfall and returns the best available contact information

#### How enrichment works

Contact Enrichment is powered by Sprouts' **Email/Phone Waterfall enrichment service** — a shared platform service that attempts multiple data providers in sequence to find the best available result.

#### What to expect

* If enrichment succeeds, the email or phone is populated in the Side Drawer
* If no match is found across providers, the field remains empty
* Enriched data is stored and will appear pre-populated on subsequent opens of the same contact.&#x20;

Still have questions? Reach out at <support@sprouts.ai>


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