Contact Enrichment

Contact Enrichment lets you retrieve a contact's email address and phone number on demand — directly from within AccountOS, without leaving the page.

Enrichment is available in Basic State — Deep Intelligence is not required.

Where enrichment is available

The enrichment action appears in the Contact Side Drawer, which is accessible from every section that shows contact cards:

• Org Chart

• Whitespaces — Buyer Committee

• Opportunities — Contact Map

• Relationship Network

How to enrich a contact

1. Click any contact card to open the Contact Side Drawer

2. In the Overview tab, find the Email and Phone fields

3. Click the Enrich button next to either field

4. AccountOS runs the enrichment waterfall and returns the best available contact information

How enrichment works

Contact Enrichment is powered by Sprouts' Email/Phone Waterfall enrichment service — a shared platform service that attempts multiple data providers in sequence to find the best available result.

What to expect

• If enrichment succeeds, the email or phone is populated in the Side Drawer

• If no match is found across providers, the field remains empty

• Enriched data is stored and will appear pre-populated on subsequent opens of the same contact.

Still have questions? Reach out at [e-mail]